/**
 * floating-ticket.css - 浮动工单组件样式
 * 右侧浮动图标接入工单系统
 * 
 * @author AI Assistant
 * @created 2026-03-10
 */

/* ============================================
   变量定义 - 使用项目设计系统变量
   ============================================ */
:root {
  --ft-z-index: 9999;
  --ft-button-size: 56px;
  --ft-button-size-mobile: 48px;
  --ft-modal-width: 420px;
  --ft-modal-max-height: 600px;
  --ft-transition-duration: 0.3s;
  --ft-border-radius: 16px;
}

/* ============================================
   浮动工单主容器
   ============================================ */
.floating-ticket {
  position: fixed;
  right: 24px;
  bottom: 24px;
  z-index: var(--ft-z-index);
  font-family: var(--font-primary, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif);
}

/* PC端大屏幕优化 */
@media (min-width: 1024px) {
  .floating-ticket {
    right: 32px;
    bottom: 32px;
  }
}

/* 移动端适配 */
@media (max-width: 767px) {
  .floating-ticket {
    right: 16px;
    bottom: 80px; /* 上移避免与底部导航栏重叠 */
  }
}

/* 小屏移动端 */
@media (max-width: 480px) {
  .floating-ticket {
    right: 12px;
    bottom: 76px;
  }
  
  .floating-ticket__button {
    width: 48px;
    height: 48px;
  }
  
  .floating-ticket__icon {
    width: 20px;
    height: 20px;
  }
}

/* ============================================
   浮动按钮
   ============================================ */
.floating-ticket__button {
  width: var(--ft-button-size);
  height: var(--ft-button-size);
  border-radius: 50%;
  background: linear-gradient(135deg, #FFD700, #FFA500);
  border: none;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: 0 4px 20px rgba(255, 215, 0, 0.4);
  transition: all var(--ft-transition-duration) ease;
  position: relative;
  z-index: 1;
  pointer-events: auto;
  -webkit-tap-highlight-color: transparent;
  user-select: none;
}

.floating-ticket__button:hover {
  transform: scale(1.05) translateY(-2px);
  box-shadow: 0 6px 24px rgba(255, 215, 0, 0.5);
}

.floating-ticket__button:active {
  transform: scale(0.98);
}

/* 按钮图标 */
.floating-ticket__icon {
  width: 24px;
  height: 24px;
  color: #000;
  transition: transform var(--ft-transition-duration) ease;
}

.floating-ticket__button--open .floating-ticket__icon {
  transform: rotate(45deg);
}



/* ============================================
   消息徽章
   ============================================ */
.floating-ticket__badge {
  position: absolute;
  top: -4px;
  right: -4px;
  min-width: 20px;
  height: 20px;
  padding: 0 6px;
  background: #ef4444;
  color: white;
  font-size: 12px;
  font-weight: 600;
  border-radius: 10px;
  display: flex;
  align-items: center;
  justify-content: center;
  animation: ft-badge-bounce 0.3s ease;
}

@keyframes ft-badge-bounce {
  0%, 100% { transform: scale(1); }
  50% { transform: scale(1.2); }
}

/* ============================================
   弹窗容器
   ============================================ */
.floating-ticket__modal {
  position: absolute;
  bottom: calc(var(--ft-button-size) + 16px);
  right: 0;
  width: var(--ft-modal-width);
  max-height: var(--ft-modal-max-height);
  background: #161616;
  border-radius: var(--ft-border-radius);
  box-shadow: 0 20px 60px rgba(0, 0, 0, 0.5);
  border: 1px solid #2a2a2a;
  overflow: hidden;
  opacity: 0;
  transform: translateY(20px) scale(0.95);
  pointer-events: none;
  transition: all var(--ft-transition-duration) cubic-bezier(0.34, 1.56, 0.64, 1);
}

.floating-ticket__modal--open {
  opacity: 1;
  transform: translateY(0) scale(1);
  pointer-events: auto;
}

/* 移动端弹窗适配 */
@media (max-width: 480px) {
  .floating-ticket__modal {
    position: fixed;
    top: auto;
    bottom: 80px;
    left: 16px;
    right: 16px;
    width: auto;
    max-height: calc(100vh - 120px);
  }
}

/* ============================================
   弹窗头部
   ============================================ */
.floating-ticket__header {
  padding: 20px;
  background: linear-gradient(135deg, #FFD700, #FFA500);
  color: #000;
}

.floating-ticket__title {
  font-size: 18px;
  font-weight: 600;
  margin: 0 0 4px;
  color: #000;
}

.floating-ticket__subtitle {
  font-size: 14px;
  opacity: 0.8;
  margin: 0;
  color: #000;
}

/* ============================================
   弹窗内容
   ============================================ */
.floating-ticket__body {
  padding: 20px;
  max-height: 400px;
  overflow-y: auto;
}

/* 自定义滚动条 */
.floating-ticket__body::-webkit-scrollbar {
  width: 6px;
}

.floating-ticket__body::-webkit-scrollbar-track {
  background: transparent;
}

.floating-ticket__body::-webkit-scrollbar-thumb {
  background: #2a2a2a;
  border-radius: 3px;
}

/* ============================================
   表单样式
   ============================================ */
.floating-ticket__form-group {
  margin-bottom: 16px;
}

.floating-ticket__label {
  display: block;
  font-size: 14px;
  font-weight: 500;
  color: #9ca3af;
  margin-bottom: 8px;
}

.floating-ticket__select,
.floating-ticket__input,
.floating-ticket__textarea {
  width: 100%;
  padding: 12px 16px;
  background: #0d0d0d;
  border: 1px solid #2a2a2a;
  border-radius: 8px;
  color: #ffffff;
  font-size: 14px;
  transition: all 0.2s ease;
  box-sizing: border-box;
}

.floating-ticket__select:focus,
.floating-ticket__input:focus,
.floating-ticket__textarea:focus {
  outline: none;
  border-color: #FFD700;
  box-shadow: 0 0 0 3px rgba(255, 215, 0, 0.1);
}

.floating-ticket__textarea {
  min-height: 120px;
  resize: vertical;
  font-family: inherit;
}

.floating-ticket__hint {
  font-size: 12px;
  color: #6b7280;
  margin-top: 4px;
  display: block;
}

.floating-ticket__error {
  font-size: 12px;
  color: #ef4444;
  margin-top: 4px;
  display: block;
}

.floating-ticket__input--error,
.floating-ticket__textarea--error,
.floating-ticket__select--error {
  border-color: #ef4444 !important;
}

/* ============================================
   提交按钮
   ============================================ */
.floating-ticket__submit {
  width: 100%;
  padding: 14px;
  background: linear-gradient(135deg, #FFD700, #FFA500);
  border: none;
  border-radius: 8px;
  color: #000;
  font-size: 14px;
  font-weight: 600;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  transition: all 0.2s ease;
}

.floating-ticket__submit:hover:not(:disabled) {
  transform: translateY(-1px);
  box-shadow: 0 4px 12px rgba(255, 215, 0, 0.3);
}

.floating-ticket__submit:disabled {
  opacity: 0.6;
  cursor: not-allowed;
}

/* 加载动画 */
.floating-ticket__spinner {
  width: 16px;
  height: 16px;
  border: 2px solid rgba(0, 0, 0, 0.3);
  border-top-color: currentColor;
  border-radius: 50%;
  animation: ft-spin 0.8s linear infinite;
}

@keyframes ft-spin {
  to { transform: rotate(360deg); }
}

/* ============================================
   成功状态
   ============================================ */
.floating-ticket__success {
  text-align: center;
  padding: 40px 20px;
}

.floating-ticket__success-icon {
  width: 64px;
  height: 64px;
  margin: 0 auto 16px;
  background: rgba(255, 215, 0, 0.1);
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  color: #FFD700;
}

.floating-ticket__success-title {
  font-size: 20px;
  font-weight: 600;
  color: #ffffff;
  margin: 0 0 8px;
}

.floating-ticket__success-text {
  font-size: 14px;
  color: #9ca3af;
  margin: 0 0 24px;
}

.floating-ticket__success-link {
  color: #FFD700;
  text-decoration: none;
  font-weight: 500;
}

.floating-ticket__success-link:hover {
  text-decoration: underline;
}

/* ============================================
   未登录提示
   ============================================ */
.floating-ticket__login-prompt {
  text-align: center;
  padding: 40px 20px;
}

.floating-ticket__login-prompt p {
  color: #9ca3af;
  margin-bottom: 20px;
}

.floating-ticket__login-btn {
  display: inline-block;
  padding: 12px 24px;
  background: linear-gradient(135deg, #FFD700, #FFA500);
  color: #000;
  text-decoration: none;
  border-radius: 8px;
  font-weight: 500;
  transition: all 0.2s ease;
}

.floating-ticket__login-btn:hover {
  transform: translateY(-1px);
  box-shadow: 0 4px 12px rgba(255, 215, 0, 0.3);
}

/* ============================================
   响应式适配
   ============================================ */
@media (max-width: 767px) {
  .floating-ticket__button {
    width: var(--ft-button-size-mobile);
    height: var(--ft-button-size-mobile);
  }
  
  .floating-ticket__icon {
    width: 20px;
    height: 20px;
  }
  
  .floating-ticket__modal {
    bottom: calc(var(--ft-button-size-mobile) + 12px);
  }
  
  .floating-ticket__header {
    padding: 16px;
  }
  
  .floating-ticket__title {
    font-size: 16px;
  }
  
  .floating-ticket__body {
    padding: 16px;
  }
}

/* ============================================
   动画效果
   ============================================ */
@keyframes ft-fade-in {
  from {
    opacity: 0;
    transform: translateY(10px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

.floating-ticket__form-group {
  animation: ft-fade-in 0.3s ease forwards;
}

.floating-ticket__form-group:nth-child(1) { animation-delay: 0.05s; }
.floating-ticket__form-group:nth-child(2) { animation-delay: 0.1s; }
.floating-ticket__form-group:nth-child(3) { animation-delay: 0.15s; }
.floating-ticket__submit { animation-delay: 0.2s; }